FAQ

During covid, the price for shipping exploded and was multiplied by 10+. We did not want to push up the prices, neither for our chairs or for our rental services. That is why we decided not to order and ship new stock and take a break in the sales of the chairs and to keep the rental service going with the stock that was available.

Yes, the new batch has been produced and is ready to be shipped. We ordered a full load of chairs in march, when shipping prices were reasonable, but in the mean time the prices and the shipping time went up again because of the situation in the Suez canal.Ships have to go around Africa; that takes more time and is more expensive, so we decided to give the situation some time to cool down.

If it stays the same, we will have to take the decision to ship with the higher price anyway soon.

In the mean time (18/10/2024) the new stock has arrived and is almost sold out again. We are visiting our supplier in China on 12/11/2024 to place a new order, with new models.

Yes, that is up and running. We can deliver up to 180 chairs at this time,  in cooperation with a collegue.As soon as the new shipment arrives, we will expand that number again, as the number of events is going up again too. Please send us a message if you think we can be at your service/comfort.

Yes, we have ordered all parts that can be replaced and once the new shipment arrives, they will be available on the webshop. Like that, you can enjoy your favourite chair even longer.A damaged armrest should not be a reason to put your chair aside; by replacing this part,the problem can be solved.The same goes for the gaspump and all other parts. That is one thing where we want to make the difference!

Since 18/11/2024 the spare parts are available.

Yes, we offer this service too, it could just be a little more expensive because of the delivery cost. But that can be solved if you can collect and return them at our location 

Yes we do, but this has an additional cost for the design when you need less than 25 identical chairs. Please contact us if you  are looking for personalised gaming/office chairs for your organisation.

Yes, we are looking for several resellers, starting from the end of 2024.Please contact us so we can look at the options.